Accenture and Adobe Drop $110M on AI That Replaces Customer Service Agents
Customer service agents—human and AI alike—are being measured the same way now: by cost per resolution. Netomi raised $110M led by Accenture Ventures and Adobe Ventures, with backing from OpenAI's Greg Brockman, DeepMind's Demis Hassabis, and Microsoft's Mustafa Suleyman
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